Verify Your Account Before You Withdraw
We ask for your documents once, and then you stop hearing about it. Verification is how we keep a payout from landing in someone else's wallet: you send a photo of your national ID or passport, a selfie holding it, and the wallet number you use for bKash, Nagad or Rocket, and our team checks the name against your account details. Same
name on all three, and your withdrawals move without a second look. It also protects you if your phone is ever lost — a verified account is easier for us to freeze and return to you.
- Open account settings — Sign in and open the verification block in your profile, where the upload buttons sit beside your registered mobile number.
- Upload your ID photo — Photograph both sides of your national ID or the photo page of your passport. Keep all four corners inside the frame.
- Take the selfie with your ID — Hold the same document next to your face and take one clear shot in daylight, without a filter or a cropped edge.
- Get the confirmation message — We text your registered number once the name on the ID and the wallet match, and the payout step unlocks.